Privacy policy

This page explains what personal data this site collects, why, how long it is kept and how to exercise your rights.

Data controller

RM Plomberie — — — 07 45 16 00 53

Data collected

Contact form: name, phone, email, town, type of job, urgency, message and optional photo.
Newsletter: email address.
Analytics: anonymised browsing data, only if you agreed to it.

Purposes and legal bases

Answering a quote or callout request: pre-contractual steps taken at your request.
Newsletter: your consent, which you may withdraw at any time.
Analytics: your consent.

Retention

Requests with no follow-up: 12 months.
Customers: for the length of the business relationship, then invoices kept for the legal period of 10 years.
Newsletter: until you unsubscribe, then 3 years maximum.

Recipients

Data is for RM Plomberie. It may be processed by the site's technical providers (host, email tool) acting on instruction only. No data is sold.

Your rights

You have the right to access, rectify, erase, restrict, object and port your data. Write to us at . You will receive an answer within one month. If you are not satisfied, you may lodge a complaint with the CNIL (www.cnil.fr).

Security

The site is served over HTTPS. Requests received are stored in password-protected mailboxes.

Last updated

Last updated: